Quality and Patient Safety

Connecticut hospitals and health systems are committed to delivering exceptional, safe, high-quality patient care.

Connecticut hospitals have set themselves apart nationally with an ambitious statewide initiative that focuses on eliminating all-cause preventable harm to patients and protecting the healthcare workforce using a total systems approach to safety.

In the fall of 2023, CHA launched HRO Forward, the next phase in the statewide high reliability journey. This builds on the work that began in 2012 when CHA implemented the first-in-the-nation statewide collaboration to create a culture of safety, adopting high reliability principles and engaging in extensive training and sharing of best practices.

This collective and intensive work advances Connecticut hospitals’ and health systems’ role as national leaders in quality and safety. It continues to move our state forward in efforts to support an exceptional workforce and promote safe, high-quality care for Connecticut communities.